At ENDYMIA NOIR, we want you to feel confident about your purchase. Please review our returns and refund guidelines before placing your order.
Damaged or Incorrect Items
If your jewellery arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photographs of the item and packaging so we can review the issue.
Returns and Exchanges
Returns and exchanges will be handled according to our final store policy and applicable consumer protection laws. Please contact us before sending any item back.
Refunds
If a refund is approved, we will confirm the process and expected timeline with you.
Important
Please retain your original packaging until you have checked your order.
Need Help?
Please reach us through our Contact Us page for assistance.
ENDYMIA NOIR — a little mystery in every detail.